Access specialty eye care insights with TeleEyeConsult

Interprofessional Consults for Eye Docs by Eye Docs

Access Specialty care where and when you need it

Our Simple Process for eConsults

 

Step 1:

Obtain patient consent for a virtual consult

Step 2:

Upload your Clinical Note

Step 3:

Consult routed to TeleEyeConsult Panel

Step 4:

Receive specialist response in 24 hours


Did you know you can get reimbursed for interprofessional consults?

Enter your email below to get our Interprofessional Billing and Coding guide


Peace of Mind for You and Your Patient

Access specialist support where and when you and your patient’s need it the most. Collaborative care models are well established in the mental health space and other non-ophthalmic disease areas in the US. Internationally, collaborative eye care models are in place in Australia, Canada and other countries. The future of eye care is now

Accessing specialty care shouldn’t be difficult

Patient's across the country face long wait times, long drives, and significant burdens on families and care givers.

TeleEyeConsult Enabled Clinics

Improve care transitions with TeleEyeConsult. Align patient access to timely specialty advice in the appropriate care setting

Specialist input a click away

Neuro-Ophthalmology, Cornea, Glaucoma, Retina Specialists Available (Uveitis and Low Vision coming soon)

All our specialists are fellowship trained at top-tier institutions such as Bascom Palmer and Harvard.

 Pricing

 

Pay As You Go

Consult Fee: $25 per consult

+

Monthly Access Fee: $10 per provider

No consult minimum

Coding & Reimbursement Support

Setup Fee (one time): $99

No Contracts, Cancel anytime

Sign Up

 

Unlimited Plan

Unlimited Consults

+

Monthly Access Fee: $150/month

No consult minimum

Coding & Reimbursement Support

Setup Fee (one time): $49

No Contracts, Cancel anytime

Sign Up

About Us

At TeleEyeConsult, we envision a world where patients have timely and cost effective access to eye care.

TeleEyeConsult was started by Dr. Seema Rathi who is a pediatric and comprehensive ophthalmologist. Over her 20+ years of practice, Dr. Rathi observed how referrals to specialists was often burdensome for the patient and patients didn't always make it to the specialist due to cost, logistics, and other challenges.

Dr. Rathi launched on TeleEyeConsult to rewrite the equation and bring specialists to the patient, when and where it’s needed the most. Our growing panel of expert sub-specialists have trained at world renowned institutions such as Bascom Palmer Eye Hospital, New York Eye and Ear, NYU Langone, Harvard and Yale.

What does the evidence say?

We're bringing eye care to the 21st century

Similar programs exist across the globe from Australia to Canada that have been incredibly successful at decreasing barriers to specialty eye care.



 Frequently Asked Questions

  • Our platform allows clinicians to receive advice from specialists via a secured and HIPAA-compliant platform. Our platform is intended to improve access to speciality expertise without the need for face-to-face visits; this electronic process allows for access to speciality care and reduces patient wait times.

    Who uses eConsults?

    Eye care providers can submit an eConsult about a patient or clinical case. Most common questions seek advice on a patient's diagnosis, treatment, and diagnostics/referral needs.

  • Press the "Request Consult" button on the top right and fill out the quick form. Here's a quick video demonstrating the process. Requesting a consult can take as little as 1.5 minutes We guarantee a response within 24 hours though most often we aim to provide a response back within a few hours.

  • Great question! There are two models for reimbursment: Medical insurance has billing codes that reimburse the requesting HCP (you) for the time and effort you put in to request the inter-professional consultation. Medicare reimburses $36 for this code while commercial carrier reimbursement can vary. Alternatively, if a patient doesn't have medical insurance or your practice only takes vision insurance, the patient can pay for this service out of pocket, very similar to how patient's pay out of pocket for Optos fundus imaging.

    Watch Video

  • Click the sign up link below to register your clinic or as an indiviual eye care provider.

  • Yes, the TeleEyeConsult online platform is HIPAA-compliant. All protected health information (PHI) is encrypted both in transit and at rest. PHI uploaded by clinicians is redacted by a TeleEyeConsult team members prior to sharing the eConsult with a specialist. To the extent that limited PHI must be shared with specialists for clinical purposes, specialists execute a BAA prior to receiving any such PHI.

  • You will receive a eConsult response via secure electronic mail.

  • TeleEyeConsult enables eye care providers like you to access specialist insights through eConsults.

    To help you get the most out of your eConsults, here are some best practices for your eConsult. We suggest you use these guidelines together with our pro-tips when you draft an eConsult or follow-up question.

    Concise

    Provide a comprehensive yet concise description of your patient’s relevant case presentation history, physical exam details, and test details.

    Prevent sharing irrelevant information by only including information related to your question and by highlighting relevant data from attachments (e.g. specific lab abnormalities) in the body of your consult. Include normal ranges for lab results.

    Pay close attention to spelling, punctuation, and grammar when drafting your consult.

    Clinically Relevant Information

    When available, use our Pro-Tips to determine history, physical exam, and test details

    needed for specific specialists to provide a complete response to your questions.

    When appropriate, consider referencing specific barriers to care your patient might face (e.g. Medicaid/Medicare, specialty wait and travel times, homebound, correctional facility, etc.).

    Clear Questions

    Make sure your questions are clear so that the specialist can provide a comprehensive concise response. If you are asking more than one question, consider numbering and separating them.

    Consider opening a new consult for a follow-up question if a substantial amount of time, e.g. 3 months, has passed since you asked the previous question.

    If you are asking a question about a new patient, open a new consult, even if you have an open consult for a patient with the same symptoms or diagnosis.

  • We're working on this feature - we'll keep you posted once this is live!

  • No problem, the more data available for the specialist to review, the higher quality response! Using the "Request Consult" link on the top right, you can upload case notes, then save the form. The form can then be pulled up on another computer to upload clinical images and other ancillary testing before finally submitting the entire clinical case.

  • Our specialists are experienced US-based physicians, who are dedicated to sharing their clinical knowledge and improving access to specialty expertise. Our specialists have trained at top medical centers including Harvard and Bascom Palmer.

    Why are interactions blinded?

    Specialist identities may not be disclosed to requesting eye care provider to ensure that requesting eye care provider is treating the specialist’s response as educational advice only, regardless of the specialist’s academic credentials or expertise.

  • Our platform is designed to be HIPAA-compliant. We will attempt to redact PHI prior to sharing the case with the specialist. Your patient’s background information is shared. A patient’s background information includes age of patient based on DOB, relevant prior history, and your assessment of the patient. Any attachments that you decide to include in your consult will also be shared. If a case includes attachments, our team will attempt to remove any potential PHI from attachments. All our specialists execute Business Associate Agreements in the event PHI is shared with them.

  • We’re sorry to see you go! Please email hello@teleeyeconsult.com to submit your request.